4 Signs of Operational Dysfunction & How to Resolve It

4 Signs of Operational Dysfunction & How to Resolve It

Image via Flickr by Ding Yuin Shan

When operational dysfunctions occur, the source of the problem is usually linked to the supply chain. Effective supply chain systems integrate seamlessly into a company’s operations and need a great deal of teamwork for success. A dysfunctional supply chain can drag a business under very quickly. Here are some of the most common signs to watch out for.

#1: Distrust and Hidden Agendas

One of the most common obstacles in successful supply chain management is distrust or lack of openness among the entities involved in the process. Most supply chain teams consist of both internal and external parties, often with conflicting expectations that can hinder trust and honesty. A lack of trust is a big dysfunction for any team.


Building trust takes time, but a team that can work together, communicate effectively, and put aside their own agendas will take a business to all new levels. Develop a functional supply chain by:

  • Holding regular meetings
  • Being upfront about expectations and compensation
  • Allowing members to vote on major decisions
  • Taking the time to listen to ideas, opinions, and concerns

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