Quality control standards have evolved to fit different production methods since the Middle Ages but it wasn’t until shortly after the Industrial Revolution that quality inspections and specialized departments for quality control came into being.
Quality assurance as it is known today was first introduced in Japan in the mid 1940s. Q.A. found its place in the US supply chain in the 1980s. Three decades later, procurement experts are still falling victim to very common pitfalls that could easily be avoided by implementing effective practices of quality assurance.
#1: Lack of Structure
Clearly defined roles and responsibilities are essential for effectively ensuring Quality assurance. Without properly established Q.A. goals, however, policies, duties, and other elements aren’t easily explained. The challenge many people have is defining quality as it relates specifically to the long-term success of their company. Your process should watch for all problems that could impact any point of the supply chain.
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